Refund Policy

At SantaliAI.com, we strive to provide the best language services. This Refund Policy outlines when refunds are applicable.

1. Digital Products

Due to the nature of digital goods (credits, subscriptions), all sales are generally final. However, we may issue refunds in cases of:

• Technical Failure: If the service was completely unavailable or failed to deliver as described.
• Billing Errors: Duplicate charges or incorrect amounts.

2. Subscription Cancellation

You may cancel your subscription at any time. Your access will continue until the end of the current billing cycle. No pro-rated refunds are issued for partial months.

3. Requesting a Refund

To request a refund, please contact us within 7 days of purchase at support@santaliai.com with your order details.